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America Online & Your E-mail

If you have America Online (AOL) as your Internet Service Provider (ISP), there are some complications that are unique to AOL.

There are four methods of using the AOL ISP and E-mail and E-mail programs.

1. Non-AOL E-mail program & Non-AOL E-mail (for example: using Eudora to send and receive from Whateve@YourDomain)
    
2. Non-AOL E-mail program & AOL E-mail (for example: using Eudora to send and receive from ScreenName@AOL.com)
    
3. AOL E-mail program & Non-AOL E-mail (for example: using AOL to send and receive from Whatever@YourDomain)
    
4. AOL E-mail program & AOL E-mail (for example: using AOL to send and receive from ScreenName@AOL.com)

You should be aware that many people consider using an AOL E-mail address for your “business” E-mail does not present a “professional” appearance for your company.

1. Using an E-mail program other than the AOL E-mail program to read and send your @YourDomain E-mail while connected to AOL.

Using an E-mail program (like Eudora or Thunderbird or Outlook Express) while connected to the Internet through America Online is not difficult to do.

• Sign on to AOL using the AOL program, then minimize AOL.
• Start your E-mail program.
• To RECEIVE your @YourDomain E-mail, no changes should be needed in/to your E-mail program.
• To SEND your E-mail, you will have to make the following changes in/to your E -mail program.
• The outgoing mail SMTP server address is: smtp.aol.com
• The outgoing mail SMTP port is 587 (not the typical port 25)

2. Using an E-mail program other than the AOL E-mail program to read and send your AOL E-mail (ScreenName@aol.com).

• To use some E-mail program other than the AOL E-mail program (e.g.: Eudora or Thunderbird or Outlook Express, etc.), then please log on to AOL and go to AOL Keyword: Open Mail Access to find out how to configure your E-mail program.
• This has nothing to do with your web site, or your web site E-mail accounts in the form of Whatever@YourDomainName Therefore, please don’t ask me how to get your E-mail program to work with your AOL E-mail accounts. Instead, please go to AOL Keyword: Open Mail Access or use AOL’s Help.

3. Using AOL E-mail program to send and receive your @YourDomain E-mail accounts.

• I don’t know whether or not it is possible to use the AOL E-mail program to check your web site mail (Whatever@YourDomain).
• You could try looking through the AOL Help screens and do some AOL Keyword searches to find how if it is possible, and if so, how.

4. Using AOL E-mail program to send and receive your AOL E-mail (ScreenName@aol.com)

• This has nothing to do with your web site, or your web site E-mail accounts in the form of Whatever@YourDomainName
• Therefore, please don’t ask me how to get your AOL E-mail program to work with your AOL E-mail accounts. Instead, please use AOL’s Help or do some AOL Keyword searches or contact AOL’s Tech Support.

revised: March 23, 2007

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