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Using Outlook Express

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The following step-by-step instructions were written for Outlook Express version 6.00.2900.2180. The steps for other versions of Outlook Express might be different.


Windows Mail...

... is the successor to Outlook Express and ships with Vista. Windows Mail is not explained on this page.

According to Microsoft, unlike Outlook Express, Windows Mail is not considered to be a component of Internet Explorer. As such, Windows Mail will not be made available for earlier (pre-VISTA) Windows operating systems.


Wherever you see “ MyDomain ” in the following steps, you should type whatever your domain name is. A domain name does include the .com or the .net or the .org part, but it does not include the http:// or the www. parts. For example, the domain name of this web site is bestbydesign.com


To set up Outlook Express to work with your E-mail account...

  1. In Outlook Express, on the Menu bar, click on "Tools" then on "Accounts..."
  2. Click on the "Mail" tab.
  3. Click on the "Add" button then on "Mail..."
  4. In the box titled "Display name", enter whatever name that you want the recipient of the mail to see in the FROM line of your outgoing E-mail. For example John, or Susan, or Sales, or President, or Returns, or Refunds, or whatever you want. Click on the "Next" button.
  5. In the box titled "E-mail address", enter the E-mail address that the recipients of your E-mail will see as the address that the mail came from. This can be any E-mail address that you want to use, although it is typically the same as the address that the mail was actually sent from. For example: Gen@MyCat.com  Click on the "Next" button.
  6. In the box titled "My incoming mail server is a" select  POP 3 from the dropdown list.
  7. In the box titled "Incoming mail (POP3, IMAP or HTTP) server", enter
    mail.MyDomain  For example: mail.mycat.com
  8. In the box titled "Outgoing mail (SMTP) server", type in the name of your ISP’s outgoing mail server. You will have to find out from your ISP what the name of their outgoing server is and enter it in this box. If you ever change ISPs (for example, taking a notebook computer on a business trip to another city or state), you will probably have to change this setting.
  9. Some examples of outgoing mail servers are (these might not be current or correct):

    • mail.cableone.net
    • mail.bellsouth.net
    • smtpauth.earthlink.net
    • mail.megagate.com
    • smtpauth.peoplepc.com
    • mail.xfoneusa.net

    Click on "Next".

  10. In the box titled "Account name" type in the full address of the E-mail account. For example: Gen@MyCat.com
  11. In the box titled "Password" enter the password (that I gave you or that you entered if you changed it) for the E-mail account for which you are setting up Outlook Express.
  12. It is optional to click on "Remember password". If you do not have a tick in the box, then Outlook Express will ask you for your password every time it tries to use that E-mail account. If you are the only person who has access to your computer, then I suggest clicking on the box so there IS a tick in the box. If other people have access to your computer, then for increased security reasons, I suggest that you NOT put a tick in the box.
  13. There should NOT be a tick in the box where it says "Log on using Secure Password Authentication (SPA)"
  14. Click on the "Next" button. Ta Da! You have finished the preliminary setup and configuration. Click on the "Finish" button. You should see a small window titled “Internet Accounts”.

Now to "fine tune" the settings.

  1. Click on the "Mail" tab.
  2. Look for the column with the heading title of "Account". Depending on what you have previously done with Outlook Express, there could be one or more entries in the box. Click ONCE on the account that you just created to select/highlight it, then click on the "Properties" button.
  3. Click on the "General" tab. In the box in the "Mail Account" section, there is probably something already there. I suggest that you delete whatever is there, and type in some name for this account that will remind you what this account is used for, or who the account is for. For example: President or Sales or General Manager or Susan or ...

In the user Information section...

  1. In the "Name" box, there is probably something already there. This is the name that the recipient of your E-mail will see in the "From" line of your outgoing E -mail. You can change this to anything you want, or leave it as is.
  2. In the "Organization" box, you can enter anything you want. Typically, it is the company name. For example: Spacely Rocket Sprockets.
  3. In the "E-mail address" box, this is the address that your outgoing mail came from. Usually just leave it as is.
  4. In the "Reply address" box, enter whatever e-mail address that you want your E -mail recipients to use when they reply to your E-mail (when they click on the REPLY button in their E-mail program). This can be the same address as step 19 or any other address that you want them to reply to.
  5. It is optional to click on "Include this account when receiving mail or synchronizing". If there is NOT a tick in the box, then when you use Outlook Express to check mail, this account will not be automatically included/checked . You will have to specifically select this account then tell Outlook Express to check mail.
  6. Click on the "Servers" tab. Verify in the "Server Information" section that...
  7. "My incoming mail server is a"  POP3

    "Incoming mail (POP3)" is  mail.MyDomain (for example: mail.mycat.com)

    "Outgoing mail (SMTP)" is  mail.YourISP.net (for example: mail.cableone.net)

      You will probably have to change this setting if you ever change your ISP, or if you take your notebook computer to anothr city or state.

  8. Verify in the "Incoming Mail Server" section that...
  9. "Account Name" is the full name of the E-mail account. For example Gen@MyCat.com

    "Password" will be just several dots. If you were unsure whether you previously entered the password correctly, here is your chance to reenter it.

    It is optional whether there is a tick in the box by "Remember password".

    There should NOT be a tick in the box where it says "Log on using Secure Password Authentication".

    There should NOT be a tick where is says "My server requires authentication".

  10. Click on the "Connection" tab. There should NOT be a tick where it says "Always connect to this account using".
  11. Click on the "Security" tab. The two boxes titled "Certificate" should both be empty. Delete anything that might be in the boxes. In the box titled "algorithm", it makes no difference what is showing. 3DES is the typical default entry, but it does not matter what is actually showing.
  12. Click on the "Advanced" tab. In the two places where it says "This server requires a secure connection (SSL)", BOTH boxes should NOT have a tick in them.
  13. In the box titled "Outgoing mail (SMTP)" should be  25
  14. In the box titled "Incoming mail (POP3)" should be  110
  15. Where it says "Server Timeouts", there is a slider you can move left and right. The default setting of "1 minute" is usually adequate.
  16. There should NOT be a tick in the box where it says "Break apart messages larger than"
  17. I strongly recommend that there NOT be a tick in the box where it says "Leave a copy of messages on server"
  18. Click on the "OK" button.

Done! Phew! And only 32 steps.

Click on the "Close" button.

Do all of the above steps for each E-mail account that you want to set up in Outlook Express.

The Microsoft Outlook Express Home Page offers information and support for Outlook Express.

Microsoft offers web-based instructions on How To Configure Outlook Express for Internet Mail.

 

If you use America Online (AOL) as your Internet Service Provider (ISP), then be sure to read this, too.

 

 

revised: March 23, 2007

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